Coronavirus Update as of April 2020
To our Valued Customers,
As you well know, the widening spread of the coronavirus (COVID-19), along with warnings from global health authorities, is intensifying demand for infection control products globally. DASH Medical Gloves, along with the entire health care products industry is experiencing increased pressure on the supply chain. This situation is limiting the availability of essential items such as gloves, face masks and germicidal wipes.
We are making every effort to procure as much product as possible, but sourcing realities limit our ability to offer customers the quantities requested. As of today, we don't expect this situation to change in the near term, and the risk is increasing that we may periodically run out of certain items in the weeks ahead. Over time we believe that supply should go back to normal as our factories adjust to the new demand.
Our top priorities are our existing customers and business preforming essential services, especially healthcare workers who are treating patients on the front lines of this pandemic. To that end, we have instituted the following procedures:
- We are prioritizing orders from existing customers and essential services.
- We will equitably distribute products in order to avoid hoarding by a few.
- Historic purchasing data from existing customers will be applied to help us manage the allocation of items.
- New customers will be considered on a limited basis. Any requests by new customers should be entered as a quote from our website.
We thank you for your patience and understanding and we applaud you for the care you provide under extraordinary circumstances. We remain committed to updating you throughout this challenging time as new information becomes available.
Sincerely,
Bob Sullivan
President and CEO
DASH Medical Gloves